Refund Policy

Returns
Our policy lasts 14 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please write an email to info@lunarubini.com and we will provide you with instructions.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


Shipping
To return your product, you should mail your product to: Tisa International, 1210 Route de Diacquenods, VAT FR42841652811, 74370 Saint Martin Bellevue, France.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.